Shipping policy
Shipping Policy
Welcome to oi2golf.com! We are committed to providing you with a seamless shopping experience. Please read our shipping policy to understand how we process and ship your orders.
Processing Time
- Order Processing: Orders are processed on the weekend after they are placed (Friday, Saturday, Sunday). Please note that orders are not shipped on weekends or holidays.
- Order Confirmation: You will receive a confirmation email once your order has been processed. This email will include your order details and tracking information.
Shipping Rates & Delivery Times
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Domestic Shipping (within The United States):
- Standard Shipping: [About 25 Business Days] – [Varies By Location]
- Free Shipping: On orders over $100. [About 25 Business Days]
- Standard Shipping: [About 25 Business Days] – [Varies By Location]
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International Shipping:
- Standard International Shipping: [About 30 Business Days] – [Varies By Location]
- Standard International Shipping: [About 30 Business Days] – [Varies By Location]
Shipping Carriers
We use a variety of shipping carriers to ensure your order is delivered promptly. Our primary carriers include UPS, FedEx, DHL, USPS.
Shipping Restrictions
- PO Boxes: We do not ship to PO Boxes. Please provide a physical address for delivery.
- Restricted Areas: We may have restrictions on shipping to certain countries or regions. Please contact our customer service for more information.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delays
While we strive to meet all delivery times, there may be occasional delays due to factors beyond our control (e.g., weather conditions, carrier delays, customs delays for international orders). We appreciate your understanding and patience.
Duties and Taxes
- Domestic Orders: Sales tax will be applied to orders shipped within [Your Country] as required by law.
- International Orders: Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. oi2golf.com is not responsible for these charges and they must be borne by the recipient. Please check with your local customs office for more information.
Missing or Lost Packages
If your package is lost or missing, please contact our customer service team at [Customer Service Email/Phone Number]. We will work with the carrier to locate your package or initiate a claim.
Changes to Your Order
If you need to change or cancel your order, please contact us as soon as possible at [Customer Service Email/Phone Number]. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, it cannot be modified or canceled.
Contact Us
For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at:
- Email: info@oi2golf.com
Thank you for shopping with oi2golf.com! We appreciate your business and look forward to providing you with the best golf clothing and accessories.